Privacy Policy

Last updated: February 2026

1. Introduction

Pixie Jayne Photography (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Information you provide to us:

  • Name, email address, phone number, and other contact details when you fill in our contact form or enquiry form
  • Wedding/event details including date, venue, and other relevant information
  • Payment information when you book our services
  • Photographs and images captured during our photography sessions

Information collected automatically:

  • Website usage data through cookies and similar technologies
  • IP address, browser type, and device information
  • Pages visited and time spent on our website

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide customer service
  • Deliver our photography services
  • Send you relevant information about your booking
  • Send marketing communications (only with your consent, and you can opt out at any time)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract: Processing necessary to fulfil our contract with you
  • Consent: Where you have given clear consent for us to process your data
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Legal obligation: Processing necessary to comply with the law

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who help us deliver our services (e.g., album printing companies, gallery hosting services)
  • Professional advisors (accountants, lawyers)
  • Law enforcement if required by law

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@pixiejaynephotography.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

  • Enquiry data: Deleted after 2 years if no booking is made
  • Client data: Retained for 7 years after the last service for tax and legal purposes
  • Photographs: Retained for a minimum of 5 years unless otherwise agreed

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: hello@pixiejaynephotography.com
  • Phone: 07713 618219
  • Address: 42 Bromyard Rd, Worcester, WR2 5BT